ak44c Privacy Policy

1. Introduction

ak44c ("we", "us", "our") is committed to protecting and respecting the privacy of every player who uses our platform. This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us in connection with your use of ak44c.org and all associated services. Please read this Policy carefully before registering an account or using any feature of the ak44c platform.

This Policy applies to all visitors, registered players and former account holders. By creating an account or continuing to use the ak44c platform, you confirm that you have read, understood and consented to the data practices described in this Policy. If you do not agree with any part of this Policy, you should stop using the platform and request account closure through our support channel.

3. Information We Collect

ak44c collects personal information in order to operate the platform, verify player eligibility, process transactions, and fulfil our compliance obligations. The categories of data we collect are as follows:

• ▸Registration data: Full name, date of birth, mobile number, and any other information provided during account creation. This data is mandatory and cannot be omitted as it is required to verify your eligibility to use the platform.
• ▸Identity verification documents: Government-issued photo identification (e.g. NID card, passport) and proof of address where requested during KYC review. These documents are stored securely and accessed only by authorised staff.
• ▸Transaction data: Records of all deposits made via bKash, Nagad, Rocket or Upay, all withdrawals, bonus credits and wagering activity. Transaction records are retained for compliance purposes and to resolve any disputes.
• ▸Technical and device data: IP address, device type, browser type and version, operating system, time zone, and session duration. This data is used to optimise platform performance and detect unusual access patterns.
• ▸Responsible gaming data: Any deposit limits, cooling-off periods, self-exclusion requests or problem gambling flags associated with your account. This category of data is treated with heightened confidentiality and is never used for marketing or profiling purposes.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data. We collect only what is necessary for the legitimate operation of a regulated gaming service and the protection of our players.

5. Sharing of Your Information

ak44c does not sell, rent or trade your personal data. We share your information only with the following categories of third party, and only to the extent necessary for the stated purpose:

• ▸Payment service providers: bKash, Nagad, Rocket and Upay receive only the minimum transactional data required to process your deposit or withdrawal. These providers operate under their own privacy policies and are not permitted to use your data for any other purpose.
• ▸Game technology providers: Pragmatic Play, Evolution Gaming, Spribe and other certified game studios may receive session-level technical data (device type, session token) to deliver game content and ensure fair play certification. No personally identifying information is passed to game providers beyond what is technically required.
• ▸Regulatory and law enforcement authorities: We will disclose personal data to regulators, law enforcement or other government bodies where we are legally required to do so. We will notify you of any such disclosure where we are permitted to do so by law.
• ▸Identity verification partners: Third-party KYC service providers may process identity documents on our behalf during account verification. These partners are bound by strict data processing agreements and may not retain or use your documents for any purpose beyond identity verification.

7. Data Retention

ak44c retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable law. In practice, this means the following retention periods apply: active account data is retained for the lifetime of the account; transaction records are retained for a minimum of five years from the date of the transaction to satisfy financial compliance requirements; identity verification documents are retained for a minimum of five years following account closure; responsible gaming records (deposit limits, self-exclusion history) are retained for seven years to support player welfare monitoring.

When the retention period for a category of data expires, ak44c will securely delete or anonymise that data so that it can no longer be associated with any individual player. If you request deletion of your account before the end of a mandatory retention period, we will close your account and suppress active use of your data, but will retain the minimum records required by law until the relevant period expires.

9. Your Data Rights

As a player on the ak44c platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a description of your request. We will respond within a reasonable timeframe and in any event within 30 days:

• ▸Right of access: You may request a copy of all personal data we hold about you, including the categories of data, the purposes for which it is processed, and the third parties with whom it has been shared.
• ▸Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it. Where the inaccuracy relates to verification documents, you may be asked to supply updated documentation.
• ▸Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to our legal obligations to retain certain records as described in Section 7.
• ▸Right to restriction: You may request that we restrict processing of your data while a rectification or erasure request is being assessed, or where you have objected to processing and we are considering your objection.
• ▸Right to object: Where we process your data on the basis of legitimate interests, you may object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, or the processing is necessary for legal claims.

To exercise any of these rights, email [email protected] with the subject line "Data Rights Request" and include your registered mobile number so we can verify your identity before processing your request. We do not charge a fee for reasonable data rights requests.

11. Changes to This Privacy Policy

ak44c reserves the right to update or amend this Privacy Policy at any time. When we make material changes — such as changes to the categories of data we collect, the purposes for which we use it, or the third parties with whom we share it — we will notify registered players via a notice posted on the ak44c platform or by email to the address associated with your account. The updated Policy will display the revised "Last Updated" date at the top of the page.

Continued use of the ak44c platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this Policy periodically to stay informed of how your data is being protected. If you have any concerns about changes to this Policy, contact our support team before continuing to use the platform.